Refund Policy

A legal disclaimer

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Last Updated: [5/22/2025]

At Curb Appeal Pressure Washing, customer satisfaction is our top priority. We strive to provide high-quality cleaning services that meet or exceed expectations. Because each job is customized to your property, our refund policy is designed to be fair and transparent.

1. Service Satisfaction Guarantee

• If you are not satisfied with the results of your service, please notify us within 48 hours of completion.

• We will gladly return to inspect the work and, if necessary, re-clean the affected area at no additional cost.

• Refunds will only be considered after we have had the opportunity to correct the issue.

2. Refund Eligibility

Refunds may be issued in the following cases:

• Services were not completed as described in your written or verbal agreement.

• Damage was caused solely by our negligence (must be documented and reviewed).

• A scheduling error or overpayment occurred on our end.

Refunds will not be issued for:

• Pre-existing damage or conditions discovered during cleaning.

• Surfaces that react unpredictably to standard cleaning solutions.

• Dissatisfaction due to issues outside of our control (e.g., water supply interruptions, severe weather delays, or customer not preparing the site as requested).

3. Deposits

• Deposits (if required) are refundable only if cancellation occurs at least 48 hours before the scheduled appointment.

• Deposits are non-refundable for same-day cancellations or no-shows.

4. Method of Refund

• Approved refunds will be issued using the original payment method (credit card, debit card, or cash).

• Refund processing may take 5–10 business days depending on your bank or payment provider.

5. Contact Us

To request a refund, please contact us within 48 hours of service:
📞 (423) 400-3524
🌐 curbappeal.jobbersites.com

Please provide your name, service date, property address, and a brief description of the issue.